Shipping Policy
Last updated: 16 September 2026
Destinations
Beauty Brats offers worldwide shipping subject to carrier service, product restrictions, customs rules and lawful import availability. An address accepted in an order request is not a guarantee that every item can be delivered there. We confirm availability before fulfillment and offer cancellation and a refund if we cannot fulfill the order.
Costs and delivery estimates
Use the shipping-quote step before submitting your order request. Shipping charges depend on the destination and the items ordered. A zero quote is not a statement that customs duties or import taxes are included. Product prices are in USD. We will explain and obtain agreement to any additional seller charges before fulfillment.
Dispatch and estimated delivery timing are confirmed for the particular order; no universal delivery time is promised on this page. Contact support@beautybrats.com before proceeding if timing is important. We will meet applicable legal shipping deadlines even where no separate delivery estimate is given.
International orders and customs
Destination authorities may require duties, import taxes or clearance information. We will explain known import-charge arrangements before fulfillment; charges assessed by authorities can vary. Do not request false customs declarations. We cannot ship restricted goods or to destinations where sale or import is prohibited.
Tracking and delays
Where tracking is available, we will provide the shipment reference or an update through our support channel. If dispatch is delayed, we will tell you, provide a revised estimate when available and explain your options to agree to the delay or cancel for a refund as required by law. We do not treat silence as agreement where express consent is required.
Incorrect addresses and delivery problems
Tell us promptly about address changes. We will try to update an order before dispatch; changes after carrier handover may not be possible. Any agreed redelivery charge will be explained first. Contact support@beautybrats.com if tracking says delivered but you have not received the parcel, or if it arrives damaged, incomplete or incorrect. We will investigate with the carrier and provide the remedy required by applicable law. You are not required to resolve a seller delivery failure solely with the carrier.
Our Returns & Refunds Policy explains how to report product problems. Nothing here limits non-waivable delivery or consumer rights.