Terms & Conditions

Last updated: 25 September 2026

1. About these terms

These Terms & Conditions apply to use of BeautyBrats UAE, purchases from this store and authorized use of its advertising account connection and reporting features. Contact us for details of the seller responsible for your order. For questions, complaints or help, use our contact form or email support@beautybrats.com. Our Privacy Policy explains how personal information is handled.

2. Eligibility and account security

Use the service only if you can lawfully enter into the relevant transaction or have appropriate adult authorization. Provide accurate account, contact and delivery details. Keep your account access secure and notify us of suspected misuse. You must have authority to act for a business before connecting its advertising account. Do not impersonate others, submit fraudulent orders, misuse payment methods, interfere with security or use the service unlawfully.

3. Products and descriptions

Read product descriptions, quantities, ingredients, warnings and manufacturer instructions before ordering. Packaging and screen colors can vary, but this does not excuse a materially inaccurate description. Beauty, personal-care and nutritional information is not individualized medical advice. Check suitability and seek qualified advice where necessary. We do not promise treatment, cure or a particular health outcome.

4. Prices, payments and order acceptance

The product and checkout screens identify the applicable price and currency. Review the final amount, delivery charge, discounts and any disclosed taxes before authorizing payment. Currency-display estimates may differ from the amount charged in the checkout currency. Your bank or payment provider may impose its own exchange or transaction fees.

Only payment methods displayed as available at checkout are offered. A submitted order or automated acknowledgement is not by itself confirmation of successful payment or dispatch. We may need to verify payment, stock, serviceability and suspected fraud. If an order cannot be fulfilled or a material pricing error is found, we will explain the issue and, where applicable, offer cancellation and refund or seek your agreement to corrected terms. We will not treat an order as permission to impose undisclosed seller charges.

5. Shipping and international orders

Delivery availability, charges and estimates depend on the items and destination and are shown or confirmed for your order. Provide an accurate address and notify us promptly of corrections. Estimates are not guarantees unless expressly stated, but mandatory delivery rights remain applicable. We will communicate material delays and available remedies as required.

Imported products may have different packaging or labeling and may be subject to destination restrictions, duties or clearance requirements. The applicable delivery and import-charge arrangement must be disclosed for the order; a free-shipping offer does not by itself promise duty-paid delivery. We do not accept requests for false customs declarations.

6. Cancellation, returns and refunds

Contact us promptly with your order reference to request cancellation, a return, replacement or refund. The applicable published store policy and terms disclosed at purchase govern voluntary returns. Nothing in these terms removes mandatory remedies for damaged, defective, unsafe, wrong or misdescribed products. Any hygiene or change-of-mind restriction applies only to the extent permitted by law.

Obtain the correct return instructions before sending goods. We explain applicable costs and the resolution. Refunds due are processed within applicable legal deadlines, normally to the original payment method; provider processing can affect when the credit appears. We will not substitute store credit for a legally required monetary refund without your agreement. Legal cancellation periods, warranties and consumer protections take precedence over inconsistent voluntary restrictions.

7. Meta and Google connected services

Advertising-account connection is for authorized business users. You must have permission to access and connect the selected account and keep that permission current. The current features connect accounts and display reports. Connection alone does not publish a campaign, change a budget or authorize ad spend. Any future spending or campaign-management action must be separately presented and authorized.

Meta and Google operate independent services under their own applicable terms. Their permissions, reviews, billing rules, account restrictions and API availability continue to apply. We do not claim endorsement, affiliation, certification or guaranteed approval by Meta or Google. You may revoke a connection through the provider or disconnect it through the store's Growth section.

Reporting may be delayed, incomplete or revised by the provider. Attribution, time zones, currencies and definitions can differ. A reported conversion is not necessarily a completed store order; conversion value is not profit. Use the provider's account and billing records to resolve discrepancies. We do not guarantee advertising reach, sales, profitability or uninterrupted API access. Our Privacy Policy and Data Deletion instructions cover connected-account information.

8. Reviews, content and intellectual property

Submit only content you are entitled to share. Reviews must reflect an honest experience and must not include private information, unlawful material or misleading claims. By submitting content, you permit us to host and display it as needed to operate the relevant feature; this does not transfer ownership of your content. We may moderate content for abuse, privacy or legal reasons, but will not require favorable reviews or suppress honest criticism merely because it is negative.

Store designs and content, and third-party brands and product materials, remain the property of their respective owners. Purchasing a product or using this site does not transfer intellectual-property rights beyond rights granted by law or the owner.

9. Availability, suspension and responsibility

We work to maintain the service but interruptions, maintenance and third-party failures can occur. We may restrict access when reasonably necessary to address fraud, security, unlawful conduct or misuse. This does not remove obligations relating to accepted orders, refunds, data rights or other mandatory protections.

To the extent permitted by applicable law, we are not responsible for losses caused by unauthorized misuse outside our reasonable control. Nothing in these terms excludes or limits liabilities or remedies that cannot legally be excluded, including applicable consumer rights or responsibility for our own unlawful conduct. Third-party involvement does not eliminate our obligations as the seller.

10. Complaints, applicable rights and updates

Use our contact form or email support@beautybrats.com, include your order or account reference and describe the resolution requested. We will review the issue and respond as required by applicable law. These terms do not impose mandatory arbitration or waive access to competent courts, regulators or consumer authorities. Mandatory protections applicable to your transaction and location remain available.

Updates apply prospectively. We provide notice or obtain agreement where required and do not retrospectively reduce rights for an existing purchase. The date below identifies this version.